WA-Richland

I Had The Pleasure Of Working With Mrs Frazier She Was Very Supportive During My Journey She Understands The Assignment

My first time buying a home and I had the best experiences from start to finish. The staff are very helpful and informative. I will definitely return for my next home purchase. Thank you Loan Factory!

Working with Ann Do at Loan Factory made buying our home a breeze! As first-time buyers, we had lots of questions. She answered every text and call quickly, kept us calm, and closed our loan on time with zero stress. We could not ask for a better guide. Me and my wife Rosalinda, appreciate every effort and time that they gave to us. 👏👏👏

We appreciate Matt for getting us started in our process and having Patrick and Ivy later joining. Everyone was very communicative through phone call, text message, email, and app. They were very prompt with replies and always answer our questions or they always got back to us if they needed to go get our answers. They went above and beyond all the way the end and followed up with us. We also love gift we got!