WA-Federal Way

We worked with Chris Quinn from Loan Factory on the purchase of our first home recently. Chris is a very personable and friendly guy. He is very responsive and knowledgable and is always open to questions. I really appreciate the hard work he did behind the scenes for us, we could not have asked for a better loan officer. I would highly recommend Chris for servicing your loan on your home.

My fiancé and I had an exceptional experience working with Brandon and his team throughout the lending process for our new home. From the very beginning, it was clear he would play a key role in our journey: he provided same-day pre-approval and personally connected with us about our goals, needs, and vision. Brandon was incredibly responsive - always quick to answer our texts (trust me, there was no shortage of them). He and his office manager, Shea, make an outstanding team: prompt, detail-oriented, and genuinely caring in every interaction. As we explored multiple properties before ultimately finding the right home, Brandon remained a steady and supportive presence. He consistently provided updated rates and numbers, and approached every step with patience and understanding. At no point did we feel pressured; instead, he offered thoughtful guidance and clear insights, always keeping our best interests at the center of every decision. Brandon and his team truly excel at what they do. We feel incredibly fortunate to have worked with them and couldn’t be happier with the outcome, especially in today’s market.

Ate Claire is amazing, she knew all the process, fights for the right price for us. She patiently answers the questions we have and explains everything. And now we have our place called Home Sweet Home.

Claire and her team were fantastic to work with in our home refinance process. She navigated us through all options and recommended the best route to get to the finish line. We’ll definitely be working with her in the future! Highly recommend!