FL-Orlando

good

Thanks for your Helps Teena Nguyen and Billy Nguyen.

We had a great experience working with Greg and Hank throughout our refinance process. From the start, Greg was knowledgeable, honest, and incredibly helpful. As our loan originator, he clearly explained all of our options, answered every question we had, and helped us find a refinance plan that best met our needs. As the process moved forward, Hank took over as our loan processor and did an exceptional job keeping everything organized and on schedule. He was professional, responsive, and always proactive in providing updates, requesting documentation, and communicating underwriting requirements. His attention to detail and regular follow-up made the entire refinance process smooth, efficient, and stress-free.

Loan Factory offered us the lowest rate for our investment property refi. The closing process was smooth and well managed by Greg and Hank. Would work with them again in the future!